SHOP24 shopping voucher / coupon - FAQ

Buying a SHOP24 shopping Voucher

Vouchers for shoping at Papageienpark-Shop24 can be bought like normal acticles. Once you bought a Voucher and this got activated after successfull payment, the amount appears below your shopping cart. Now you can send the desired amount per e-mail via the link "Send Gift".

How to send a Voucher as a Gift 
To send a Gift to friends and acquaintances, please klick at the link "Send Gift" in your shopping cart.To send a Gift, we need the following information from you: first- and second name from the consignee.A valid e-mail address from the consignee. The desired amount (You can also send a partial amount of your balance).A short message to the consignee. Please check your informations once more before sending.You have the possibility to correct your information anytime before sending
 
Shopping with Vouchers
Once you have a balance, you can use it for paying your order. During the process of the transaction you have the possibility to convert your balance. If the balance does not cover the value of the merchandise you will have to chooseyour preferred payment method for the difference. If the balance is higher than the merchandise value, of course
the remaining balance is available to you for your next order.
 
Enter a Gift 
If you recieved a Gift via e-mail, you can enter the amount as follows:
1. Click at the specified link in the e-mail. If you do not already have a customer account, you will have the possibility to open one.
2. After you put a product into your shopping cart, you can convert your Giftcode there.
 
After receipt of payment, you can also download a blank document (PDF Download) in your customer account , of your purchased voucher, then print it out and then enter the voucher code, which is sent to you by e-mail, by hand, so that a gift is given a personal note.

If there are any problems...
...please contact us using our » contact form .  Please characterise the problem as detailed as possible. Necessary information are:
Your customer ID, the Giftcode, the error message as well as your used browser.

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